Guest Relations, VIP Host, Premium Waitstaff

Merivale | Guest Relations

With multiple exclusive spaces, home to many VIP guests (including international A-listers), we are searching for vivacious and lively personalities who thrive on delivering a high class and seamless service to our guests.Whether you are working your magic as part of our Guest Relations team or managing our premium membership lounge – Level 6, multiple opportunities are available.

Daily you will be working across Merivale’s premium portfolio, engaging with guests with the consistent aim of always be exceeding expectations and making their experience memorable every time.

You will be expected to manage the needs of our frequent guests and coordinate their bookings whilst ensuring accompaniment of guests when moving from venue to venue. We also expect candidates to be able to manage our ever-growing concierge program which helps maintain and grow our very own VIP database.

Being the first point of contact for our VIP guests, you will be immaculately presented and truly engaging allowing your sparkling personality to shine through in every interaction. We’re looking for an individual that can truly own the guest experience, with an excellent eye for detail and a passion for people.

If you have previously worked in a similar role as described or as a host within luxury charter work/ private charter flights, or the like, we want to hear from you!